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Terms & Conditions

Zeltom reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you visit our website.

Privacy Policy

Zeltom provides secure online transactions. We take the utmost precaution to protect your privacy. We do not distribute, sell, lend, or otherwise present your private information to any person, company, or organization. We do not allow any access to our email lists, names, addresses, telephone numbers, or any other personal information.

Terms of Payment

We accept VISA, MasterCard, American Express, Personal Checks and Money Orders in US funds via PayPal and Bank Wire Transfers.

Shipping & Handling

All Domestic and International orders are shipped via United States Postal Service (USPS), unless noted or advised otherwise.

Orders will be processed within 24 hours from time of checkout. Processing and shipping are from 9:00 am to 5:30 pm Monday through Friday and Saturday 9:00 am to 3:00 pm EST. We do not ship or process on Sundays, holidays, or anytime the post office is closed for any reason.

Returns & Exchanges

We allow returns and exchanges on some of our products. The return time is 15 days from the purchase of the product. Items can only be returned if they have not been opened, assembled or installed. All of the units and components are tested before shipment and are in perfect working condition. Damage to the components or the units during assembly or operation are the sole responsibility of the customer, and Zeltom is not to be held responsible in any event for these damages.

Technical Support

We stand behind our products and services. We strive to provide best unlimited technical support whenever you need it. Our goal is to provide quality customer service and we do our best to resolve any issues or concerns you may have. Please contact us via email or call us.